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FAQ

What is 100% Remy human hair?

 

Remy human hair is the highest grade of human hair where the hair strands have been thoroughly collected and sorted to ensure that the cuticles are all in the same direction. This sorting process ensures that the hair does not get tangled and gives the most natural look. The smooth tangle-free finish is very important and can be tested simply by running your hair through your extensions, unlike non-Remy extensions. 

Anchanté Hair uses only premium quality 100% Remy human hair for its single-weft clip-in extensions.

 

What is the difference between clip-in, tape-in and halo hair extensions?

 

The clip-in hair extensions are what Anchanté Hair provides. Currently, the clip-in method is the most popular among women due to the certain reasons. They are easy and quick to apply, they can be installed and removed anytime, they do not slip off your hair and provide confidence with the fit regardless of your extensions’ weight. Moreover, our clips are silicone-coated, meaning they cause ZERO damage to your own hair while providing the secure fit.

The tape-in application is a more permanent solution for those who want to add extra inches to the current length. It's a safe method of attachment, but only if extensions are applied correctly. Moreover, this type of hair extensions requires the constant and thorough care and can not be removed easily, you will need to seek for a help of an expert.

Halo hair extensions look very cool since all you do is flipping the hair into your head, BUT it is very uncomfortable to wear. We have tested the wire and after less than 5 minutes of wearing halo hair extensions, it became unbelievably painful as hair extensions pull the wire down due to their weight and the wire starts digging into the scalp at the front top of your head. Also, regardless of how you hide the wire, you can still spot it, and when tested for the fit, it came off very easily when the head was tilted back. Note, the test was done with the 220 gram hair extensions, the largest weight in our collection.

 

How long do Anchanté Hair extensions last?

 

Since we use the highest grade of 100% Remy human hair, our extensions can last at least for 8-9 months with the minimum care to them and constant wear. However, if you take a proper care of your extensions, then they can definitely last you for over a year and even 2 years.

 

Can I dye my Anchanté Hair extensions?

 

Yes, you can dye your hair extensions, but we do not advise to bleach them. Since our extensions are 100% Remy human hair, you should not bleach them because the cuticles are intact, meaning they will not pick up on the bleach and may react negatively to the bleach causing damage to your extensions. Simply look at it this way - bleach can damage your natural hair which gets nutrients from your scalp, and now think about how much damage can a bleach cause to your extensions which are not attached to a scalp and do not get natural nutrients. To avoid further problems, we do not recommend bleaching your extensions. For further assistance, please email us at info@anchantehair.com and our experts will be happy to answer your additional questions.

 

Can I wash, straighten and curl my extensions?

 

Yes, you can wash them but since your extensions do not get any natural oils from the scalp, there is no need to wash them too often. We recommend washing 2-3 times a month if you constantly use heavy styling products on them (usually makes up to 15 wears).  

Yes, you can easily curl and straighten your Anchanté Hair extensions with styling tools. Since we use 100% Remy human hair, our extensions can be used for those purposes. 

 

What is the origin of hair supplied by Anchanté Hair?

 

We use Brazilian hair for manufacturing our clip-in hair extensions because it is soft, thick and durable. For this reason, curls tend to last longer on Brazilian hair rather than other types due to its thick texture.

 

What if clips come off?

 

Most likely, they will never come off. However, accidents do happen and for your 100% satisfaction, we have provided you with two extra silicone-coated clips in your package.

 

What is the difference between synthetic and human hair?

 

The difference between the two is your preference: do you want your hair to look real or fake? Synthetic hair extensions have a very fake shine to them and they tangle a lot. Also, you cannot dye, curl or straighten them. Usually, the maximum lifetime is a month. While human hair extensions are versatile. They can be curled, straighten and colored, and if you have a 100% Remy human hair, then your extensions will be tangle-free and have a natural look.

 

What does color matching service mean?
The color matching is a free service that we provide for all our valuable customers who are not sure with the color choice. All we ask from you to do is to take a picture of your hair in the natural light and email it to us at info@anchantehair.com and we will be happy to match the right color for you.

 

What is your Return/Exchange policy?

 

We are very sure in the quality of our products, therefore, our Return/Exchange policy lasts 30 days. To get a full breakdown of how it works, please refer to our Return/Refund & Exchange Policy page.

 

What is your refund policy?

 

To get a full breakdown of our refund policy, please refer to the page here

 

What is the pocket at the front of the package is used for?

 

It is a sample that you are free to open and test before you open the original seal of the package. Due to the hygiene reasons, opened or tampered extensions cannot be returned or exchanged. This is a general hygiene rule that is followed by all in the hair extensions industry and, for this reason, we have provided a sample for your 100% satisfaction. 

 

Do your extensions shed or tangle?

 

If provided a good care to the extensions, then they will not shed or tangle, it all depends on the individual’s use and care of them. We recommend conditioning it with leave in treatments to moisturize the dry hair if it was exposed to the sun or styling tools a lot.

 

How do I know which fit is the best for me? 120 grams, 160 grams or 220 grams?

 

A 120 gram single-weft clip-in hairpiece will be perfect if you have thin/fine hair. It's a good choice for those ladies who want to add some length and volume, but at the same time, look natural. 

A 160 gram set is an ideal option if you have the regular/medium thickness, but want to add an extra touch of glam. With a 160 gram set, you will be able to create various beautiful hairstyles and still look natural. To better assist you, we will gladly help you to choose the right thickness of the hair. Please email us with your hair picture in the natural light at 

A 220 gram set is the maximum weight we offer. It's your choice if your hair is already thick and you want to add extra length and volume to be fully satisfied. It's also a perfect solution for ladies who have a regular type of hair and want to get a luxurious thickness.

To better assist you with your specific inquiries, please feel free to email us at info@anchantehair.com and our experts will be glad to answer all your questions.